File a Claim

Contact your insurance carrier's claims line directly. We'll help you find the right number.

Safety first: if anyone is hurt or in danger, call 911 now. Move to a safe spot if you can, and don't admit fault.

Claims are handled by your insurance carrier, not our office phone. Find your carrier below (or on your ID card) and call their claims line — available 24/7 for most companies.

Carrier claims lines

Numbers verified from each carrier's official site (Oct 2026). Re-check periodically. Not sure which company you have? Call us at (518) 547-4444 during business hours and we'll help.

The Hartford

Call: 1-800-243-5860

AARP members: 1-877-805-9918

Plymouth Rock

Call: 1-833-511-7625

Preferred Mutual

Call: 1-800-333-7642

National General

Call: 1-800-468-3466

Liberty Mutual

Call: 1-800-225-2467

NYCM (New York Central Mutual)

Call: 1-800-234-6926

Have your policy number ready. You can also call Albany Agency at (518) 547-4444 (Mon–Fri 9–5 ET) and we'll help you report the claim to the right company.